Michael Glidden

Director of Resident Services

(305)932-0744 ext. 245

Department of Resident Services

Resident Services Department is responsible for facilitating communication between Town Hall and its Residents, including utilizing Resident feedback to more effectively serve the Community. Special Events, Quality-Of-Life Social Programming, Giveaways as well as documenting related costs, fall under the scope of this Department.

Some Duties of the Department of Resident Services Include:

  • Relaying timely and relevant information to Residents via media including Town
  • Magazine, Resident Information Guide, Flyers, Marquee Entrance Sign, Website and
    Town News Station.
  • Planning, organizing and administering events and programs throughout the year, such
    as youth activities, adult activities, senior citizen activities, community celebrations and
    support events based on input from Residents
  • Maintaining the Case Management program, overseeing and addressing Resident
    concerns and issues